FONTXD POLICY
This Refund Policy explains how FONTXD handles subscription cancellations, credit purchases, and refund requests.
Effective date: October 1, 2026FONTXD offers paid subscriptions and one-time credit purchases. Payments may be processed through Paddle or another payment provider shown at checkout. The payment provider may appear on your receipt and may apply its own payment, tax, and consumer-protection terms.
You may cancel an active subscription from your FONTXD account when the cancellation option is available. Cancellation stops the next renewal; access and subscription benefits normally continue until the end of the current paid billing period. Cancelling does not automatically create a refund for a period that has already started, except where required by applicable law or approved by FONTXD.
Credits are digital service units made available for FONTXD font-generation features. Credits that have been used, consumed, or applied to a completed service are generally not refundable, except where required by applicable law. Unused credits may be reviewed for a refund when a payment was duplicated, unauthorized, or affected by a verified technical problem.
We may approve a refund when a charge was duplicated, a transaction was unauthorized, a material technical failure prevented delivery of a paid service, or another refund right applies under applicable law. Refund decisions are based on the transaction record and relevant account activity. Any mandatory consumer rights remain unaffected by this policy.
Contact us at mazdesign88@gmail.com with the account email, transaction date, receipt or transaction reference, amount charged, and a short explanation of the issue. Please contact us as soon as possible and, where applicable, within 14 days of the charge. Do not send full card numbers or security codes by email.
If approved, refunds are sent to the original payment method where possible. Your payment provider or bank controls the final posting time, which may take several business days. A refund may appear under the payment provider’s statement name rather than FONTXD.
Questions about this policy or a specific transaction can be sent to mazdesign88@gmail.com. You can also review our Terms of Service and Privacy Policy.
